Response To COVID-19
We’re all in this together and we’re here to help.
We're facing troubling times right now, but we know that if we band together and care for each other, we'll get through to the other side. Here’s what we’re doing to ensure the safety of our customers, employees, and store as we face the threat of COVID-19. Check back as we’re regularly updating this information.
To protect the well-being and the health of our employees and community, we’re closing our New York store until further notice.We remains committed to making good design accessible. Though we've temporarily closed our physical location, we're still standing by to help you imagine the perfect space and fine tune all the design details.
Warehouse Safety Precautions
At our fulfillment and warehouse facilities, our packers and pickers are taking extra steps to ship your products safely.We can assure you that our team is following strict cleaning and hygiene practices including:
- Social distancing
- Frequent hand washing
- Using hand sanitizer and disinfectant wipes & spray on a regular basis
Potential Shipment Delays
As we navigate this rapidly changing situation, you may experience delayed delivery times. Thanks in advance for your patience and understanding and please know that we are working as quickly as possible to ship your order. You can also check the status of any order online by logging into your account.
We are actively following the World Health Organization guidelines to ensure that all necessary steps are taken to protect our community.
We understand that these are difficult times for all and so we will continue to be here to bring as much joy and positive energy as possible. We’re focused on making you look and feel your absolute best (even in self-isolation), and that includes keeping in mind the safety and health of our community.
Thank you for your continued support, small businesses need you now more than ever. We hope you are staying safe and healthy.